Effective Date: 21 February 2026
Website: https://uttal.in/
Email: info@uttal.in
Phone: +91 8057008859
This Refund Policy outlines the terms for refunds on purchases made through Uttal.
Refunds will only be issued after the returned product passes inspection
If the product is found used, worn, or damaged, the refund may be rejected
Refunds will be processed to the original payment method used at the time of purchase
For Cash on Delivery (COD) orders, refunds will be processed via bank transfer
Refunds will be processed within 5–7 business days after successful inspection
The time taken for the amount to reflect in your account may vary depending on your bank or payment provider
Original shipping charges (if any) are generally non-refundable
In case of defective or incorrect products, a full refund including shipping charges will be issued
If an order is canceled before shipment, a full refund will be issued
Orders cannot be canceled once shipped
in the following cases:
Product received is damaged
Product received is expired
Product received is incorrect (different from what was ordered)
Customers must raise a refund request within 24–48 hours of delivery.
Requests received after this period will not be accepted.
To process a refund, customers must provide:
Clear images or video of the product
Original packaging with labels intact
Refunds will not be processed without valid proof.
Once the refund request is approved, the amount will be processed within 5–7 business days.
Refunds will be credited to the original payment method used during purchase.
Opened or used food items
Products damaged due to customer handling
Orders placed with incorrect address details
Shipping charges are non-refundable, unless the refund is due to an error from Aabha Food.
Aabha Food reserves the right to approve or reject any refund request after verification.
For refund-related queries, please contact us using the details provided on our website.
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